Privacy Policy

Effective Date: June, 26 2025

Helton Connect (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, forms, or communication services.

Information We Collect

We collect personal information you voluntarily provide, such as your name, email address, phone number, and loan-related details. We may also collect technical data such as IP address, browser type, and device information.

How We Use Your Information

We use your information to:

- Contact you about loan programs, rates, or mortgage inquiries

- Send important updates or documentation

- Provide personalized support and follow-ups

- Deliver marketing communications you’ve opted into (SMS, email, or phone)

Text Messaging and Consent

By providing your phone number and opting in, you consent to receive SMS/text messages from Helton Connect. These may include automated messages about home loan options, updates, reminders, or offers. Message frequency may vary. Message and data rates may apply.

You can unsubscribe at any time by replying “STOP.” For help, reply “HELP” or contact us directly.

Data Sharing and A2P Compliance

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Security

We take appropriate steps to protect your information from unauthorized access or disclosure.

Your Rights

You may request to access, update, or delete your personal information by contacting us at [email protected].

Updates

We may update this Privacy Policy from time to time. Changes will be posted here with a revised effective date.

Contact Us

Helton Connect

[email protected]